Privacy Policy

Welcome 

                   Last Updated: 8/27/2026.
Welcome to Fur Sure Grooming Co (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile dog grooming & spa services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Our online booking, customer-account, payment, and certain communication functions are provided through third-party service providers, including MoeGo. When you use those services, information may be collected both by the third-party provider under its own privacy policy and by Fur Sure Grooming as necessary to provide grooming services and manage our customer relationship.

1. Information We Collect

We may collect personal and non-personal information in several ways, including:
Information You Provide Directly to Us
This may include your name, email address, telephone number, service address, messages, pet information, and other information you provide when contacting Fur Sure Grooming.
Booking and Customer Information
When you book grooming services or create a customer profile through our third-party booking provider, such as MoeGo, Fur Sure Grooming may receive information necessary to schedule and provide services. This may include your name, contact information, service address, appointment details, pet information, grooming preferences, communication preferences, and transaction or account-related information.
Payment Information
Payments may be processed through third-party payment providers. Fur Sure Grooming does not generally receive or store full credit or debit card numbers. We may receive limited transaction information, such as payment status, amount, date, and records necessary for accounting and customer service.
Device and Usage Information
When you visit our Website, we and our website technology providers may automatically receive information such as your IP address, browser type, device type, operating system, referring page, pages visited, interaction data, and date/time information.
Cookies and Similar Technologies
We and third-party service providers may use cookies, pixels, tags, analytics technologies, and similar tools as described in the Cookies and Tracking Technologies section below.

2. How We Use Your Information

We use the information we collect for various business purposes, including:
Providing Services
To receive and manage bookings made through MoeGo or other booking providers, schedule appointments, provide grooming services, process transactions, maintain customer and pet records, and respond to service requests.
Communication
To send administrative information, such as changes to our terms, conditions, and policies, or to respond to inquiries and support requests.
Marketing and Promotions
To send you marketing and promotional communications, such as newsletters and special offers, in accordance with your preferences. You can opt out of these communications at any time.
Analytics and Improvements
To analyze usage trends, monitor the effectiveness of our marketing campaigns, improve our website and services, and develop new services or features.
Compliance
To comply with applicable legal obligations, resolve disputes, and enforce our agreements and policies.

3. How We Share Your Information

We may share your personal information in the following circumstances:
Service Providers
We may disclose information to third parties that provide services on our behalf, including booking and scheduling platforms such as MoeGo, payment processors, website hosting providers, analytics providers, email and SMS communication providers, marketing technology providers, security providers, and other vendors necessary to operate our business.
These providers may process information on our behalf, or in some cases may process information under their own privacy policies when you interact directly with their services.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, we may transfer all user information to the relevant third party.
Legal Obligations
We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights
We may disclose personal information if necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or to protect the rights, property, or safety of others.
All sharing described in this section excludes mobile opt-in information and SMS consent, which are handled as described in Section 12 below.  

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies for website functionality, security, analytics, performance measurement, embedded content, and, where enabled, marketing or advertising purposes.

These technologies may be placed by Fur Sure Grooming or by third-party providers. Depending on the Website's configuration, these providers may include Google services such as Google Tag Manager and Google Analytics, embedded media providers such as YouTube, and other technology providers used for booking, analytics, performance, or marketing.

Cookies and similar technologies may collect information including IP address, device and browser information, pages viewed, referring pages, interactions with Website content, and approximate location information.

Where required by applicable law, non-essential cookies or trackers will be used only after any legally required consent has been obtained.

You can manage cookies through your browser settings and, where available, through the Website's cookie-preference controls. Disabling certain technologies may affect some Website features.

For more information, please see our Cookie Policy

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls and security practices appropriate to the nature of the information we handle. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or as needed to provide services to you. We may also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices and Rights

• Access and Update: You may contact Fur Sure Grooming to request access to or correction of personal information we maintain about you. Certain booking, customer-profile, and communication-preference information may also be managed through your MoeGo client portal.
• SMS Communications: You may opt out of SMS communications at any time by replying STOP to a text message from Fur Sure Grooming. You may also manage your service-related SMS communication preferences through the Communication settings in your MoeGo client portal.
• Opt-Out of Marketing: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
• Cookies: You can set your browser to reject cookies or to alert you when cookies are being sent. If you do so, please note that some parts of the website may no longer function properly.
• Privacy Rights: Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion, portability, or to opt out of certain forms of processing.

8. Children's Privacy

Our Website and grooming services are intended for adults arranging services for pets and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Third-Party Websites and Services

Our Website may link to or integrate with third-party services, including booking, payment, maps, analytics, social-media, and other providers.

Online booking and customer-account functionality is currently provided through MoeGo. When you access MoeGo or another third-party service, that provider may independently collect and process information under its own privacy policy.

This Privacy Policy describes how Fur Sure Grooming handles personal information that we receive or process for our own business purposes. It does not govern the independent privacy practices of third-party providers.

10. Service Providers, Data Transfers, and International Processing

Fur Sure Grooming Co does not transfer consumer personal data to external organizations for their own marketing, promotional, or independent purposes.

Consumer information may be disclosed to service providers only when strictly necessary to provide services or support essential business operations on behalf of Fur Sure Grooming Co, or when disclosure is required by law.

Mobile phone numbers, SMS opt-in information, and SMS consent are not transferred or shared with external organizations for their own purposes and are subject to the additional protections described in Section 12 of this Privacy Policy.

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States as necessary to provide our services and as described in this Privacy Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. Your continued use of our site or services after any such modifications indicates your acceptance of the revised Privacy Policy. 

12. Mobile Information and SMS Consent

Fur Sure Grooming Co does not sell, rent, transfer, or share customers' mobile phone numbers, SMS opt-in information, or SMS consent with third parties, affiliates, or external organizations for their marketing, promotional, or other independent purposes.

Mobile opt-in information and SMS consent will not be shared with third parties or external organizations for any purpose other than where strictly necessary to provide messaging or related operational services on behalf of Fur Sure Grooming Co, or where disclosure is required by law.

Any sharing of personal information described elsewhere in this Privacy Policy excludes mobile opt-in information and SMS consent except where strictly necessary for service providers acting on our behalf to support essential business operations or where required by law.

Service providers that process information on our behalf may use that information only as necessary to perform services for Fur Sure Grooming Co and not for their own marketing, promotional, or independent purposes.

We use reasonable administrative and technical safeguards, including access controls, staff training, and regular audits of data-sharing practices, to help prevent unauthorized access to or sharing of consumer personal data, mobile information, and SMS consent.

14. Contact Us

If you have questions about SMS communications, this Privacy Policy, our SMS messaging program, your personal information, or your communication preferences, contact Fur Sure Grooming Co at:

Phone: (417) 521-0079
Text: (805) 514-1392
Email: booking@fursuregrooming.com
Mailing Address: 110 16th Street, Suite 1460, Denver, CO 80202

For SMS assistance, you may also reply HELP to a text message from Fur Sure Grooming Co. To opt out of SMS messages, reply STOP.

If you have questions about SMS communications, contact Fur Sure Grooming Co at 417-521-0079, booking@fursuregrooming.com, or 110 16th Street, Suite 1460, Denver, CO 80202.