Answers before your Fur Sure grooming appointment.

Yes. Fur Sure Grooming is a fully mobile dog grooming service. We bring our self-contained grooming van directly to your home, apartment, condo, or high-rise, and the entire groom happens inside the van.

You do not drive anywhere, your dog does not sit in a kennel, and the appointment happens at your address. We serve Denver, Westminster, Arvada, Thornton, Broomfield, Northglenn, Longmont, Boulder, Wheat Ridge, and nearby North Denver Metro neighborhoods.

After you book online, we confirm your appointment by text and arrive within your scheduled window. At arrival, we do a quick consult about your dog's coat, health notes, behavior, and the look you want.

The groom happens one-on-one in the van with no other dogs around. When we are done, we text you, walk your pup back inside, and recap how the appointment went.

Most full-service appointments take about 1 to 2.5 hours, depending on your dog's size, coat condition, service, and comfort level. A small short-haired dog may be faster. A heavy-shedding double-coated breed or doodle haircut can take longer.

A standalone nail trim and paw care visit is usually much shorter. We do not rush because calm pacing is part of the Fur Sure experience.

We park anywhere safe and legal close to your front door. A driveway is ideal, but a street or alley can work if there is enough room to open the van safely.

We do not need water or power from your home. The van is self-contained with fresh heated water and onboard power.

No. For safety reasons, clients cannot stay in the grooming area during the appointment. Many dogs also settle faster when their humans are not visible, which helps the groom stay calmer.

We are always happy to recap the appointment afterward and flag anything we noticed about coat, skin, nails, or future scheduling.

Sometimes, yes. By booking with us, you authorize Fur Sure Grooming to take and use photos or short videos of your dog for records, social media, and marketing.

If you would rather we not photograph your dog, just tell us and we will skip it.

Pricing depends on your dog's breed, size, coat type, coat condition, and selected service. Current packages start at $55 for Nail Trim and Paw Care, $97 for Bath and Brush, and $160 for Full Groom and Haircut.

Heavily matted, double-coated, large, or extra-fluffy dogs may need more time and a higher quote. We confirm that before we start whenever the appointment details change.

The biggest factors are coat type, coat length, coat condition, breed, size, and whether you are booking a bath, full haircut, or nail trim. Matting, specialty styling, heavy shedding, or difficult handling can add time.

A regular grooming schedule is the easiest way to keep cost predictable because coats stay cleaner, easier to dry, and less likely to mat.

No. We do not charge call-out, travel, or service-area fees within our normal Denver Metro service zone.

The only time the final price may change is if the appointment reveals something the booking did not capture, such as severe matting, fleas, or special handling needs. We discuss those changes with you before adding anything whenever possible.

Popular add-ons include:

• Fur-nado deShed: a deep de-shedding service for heavy shedders and double-coated breeds.
• Premium shampoo upgrades: moisturizing, oatmeal, hypoallergenic, skin remedy, odor control, and seasonal scent options.
• Sanitary trim: a mini groom for paws, face, and sanitary areas, often added to a bath service.

You can also request light extras like a face trim, paw-pad shave, or specialty styling during booking.

Many dogs do best on a regular schedule:

• Long-haired, curly, or double-coated dogs: often every 4 to 6 weeks.
• Short-haired or smooth coats: often every 6 to 8 weeks.
• Puppies: shorter, positive visits every 2 to 3 weeks can build comfort.
• Nail trims: often every 3 to 4 weeks.

Your groomer can recommend a rhythm based on your dog's coat and lifestyle.

Yes. Recurring appointments are the best way to lock in a consistent time slot, prevent matting, and make grooming feel more familiar for your dog.

Most dogs land on a 4-week, 6-week, or 8-week schedule. To set it up, contact us or ask your groomer at the end of your next visit.

We accept cash, check, or credit card. Payment is due at the time of service. Returned checks are subject to a $35 fee.

Yes. The mobile setup is often a strong fit for puppies, senior dogs, anxious dogs, blind dogs, and special needs dogs because there are no other dogs, no crowded kennels, no salon queue, and no long day away from home.

For puppies, we keep early grooms positive. For senior dogs, we take breaks and avoid unnecessary strain. For anxious dogs, we use low-stress handling and stop if a dog cannot safely continue.

Yes. Double-coated breeds benefit from professional de-shedding, but we do not shave double coats because the undercoat helps regulate temperature and protect the skin.

For heavy shedders, we often recommend the Fur-nado deShed add-on with shed-reducing shampoo, a deep brush-out, and a high-velocity blow-out. Husky parents can also read our Husky Grooming Guide.

Yes, with a current weight cap of about 75 lb. Our van setup, table, and bathing tub are built for small, medium, and standard-large dogs.

Dogs over 75 lb may be considered case by case depending on temperament, mobility, and coat condition. Please reach out before booking.

We use professional-grade, pet-safe shampoos and conditioners. Our standard wash is gentle for most dogs, and we also carry premium upgrades for moisturizing, oatmeal, hypoallergenic, skin-soothing, odor-control, and aromatherapy needs.

The van uses warm, fresh water and professional dryers, brushes, clippers, and shears. We do not currently offer hand stripping.

Each grooming package includes a limited brush-out as part of the base price. If your dog needs significant de-matting beyond that, we discuss options and additional fees before we start.

Severely matted coats are painful to brush out and can hide skin problems. In those cases, the most humane option may be a short shave-down with your consent. We will not pull tight mats just to preserve coat length.

If we find fleas or parasites, a flea bath may be required to protect the next dog in the van. There is an additional flea shampoo fee, and we attempt to reach you before adding it.

Severe infestations or signs of contagious skin conditions may require a sanitation fee and veterinary clearance before another appointment.

Your dog's safety and our groomer's safety come first. If a dog is too stressed, fearful, or reactive to continue safely, we stop the groom and bring them back to you.

We will talk through what may help next time, such as a shorter visit, smaller grooming steps, a vet-approved calming plan, or breaking grooming into more than one appointment.

Yes. Colorado state law requires Rabies, Distemper, and Parvo vaccinations to be current, and we need valid expiration dates on file before grooming.

Please leave at least 48 hours between any vaccination and a grooming appointment. Fresh vaccines can leave dogs sore or tired, and grooming immediately after can be uncomfortable.

Very little. Please have:

• A safe parking spot for the van close to the handoff area.
• Your dog ready to go, leashed or easy to leash.
• Other pets secured so the handoff stays calm.
• Vaccination records sent in advance if we do not already have them.
• A heads-up about recent surgery, skin issues, behavior concerns, sensitive spots, or vet notes.

You do not need to bathe your dog before the appointment.

You will have direct access to your groomer by text or phone. We confirm appointments by text, send a heads-up when we are on the way, and follow up afterward if anything is worth flagging about coat, skin, nails, or future visits.

For recurring clients, we help keep your preferred schedule consistent so you are not trying to find last-minute openings.

We do our best to stay open in all weather, but severe winter storms may require rescheduling. If weather affects your appointment, we contact you as early as possible.

For non-weather cancellations or reschedules, we ask for at least 48 hours of notice. Late arrivals beyond 15 minutes may result in a partial groom or a no-show fee. Full details are in our grooming policy.